Entravent Help Center

Answers when you need them.

Welcome to the Entravent Help Center. Here you’ll find answers to the most common questions about tickets, payments, and hosting on Entravent. If you can’t find what you’re looking for, contact us anytime at support@entravent.com.

Last UpdatedOctober 7, 2025

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We grouped the most common questions by category so you can find answers faster. Hosts and attendees can also reach out directly if you need hands-on support.

Answers when you need them.

Browse by topic

Ticketing & Orders

Payments & Fees

Event Hosts

Account & Security

Policies & Support

Still need help?

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Where can I find my tickets after purchase?

I didn’t receive my ticket email — what should I do?

Can I transfer my ticket to someone else?

Can I get a refund for my ticket?

What if an event is canceled or postponed?

How are payments processed?

Are there any additional fees?

How long do refunds take?

How do I start selling tickets on Entravent?

How do payouts work?

Can I feature my event on the homepage?

I forgot my password. How do I reset it?

Is my payment and personal data secure?

Can I delete my account?

Where can I read Entravent’s policies?

How do I contact Entravent?

Still need help?